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Members and loyalty

Manage members

Search, edit, add and remove members, and see their spend.

Owners and managers

  1. In Admin, go to People › Members.
  2. Search by name, barcode or mobile, or tap Add Member.
  3. Tap a member to open Member Details.
Members
Members

In Member Details you can:

  • change their First Name, Last Name, Mobile, Email, Barcode and Tier, then tap Update Profile
  • see their orders, total spend and last visit
  • tap Show card link to see their member card QR code, Copy link, or Print QR

Member stats

Tap Member Stats for totals across all members, including spend in the Last 30 days and each member's orders, spend and last visit.

Delete a member or erase their data

  1. Open the member and tap Delete.
  2. Choose: - Delete member: removes them. Past orders stay on the till. - Erase data instead, then Erase personal data: wipes their name, mobile, email and card for good. Use this for a privacy request. Sales keep their totals.

Still stuck?

Message us from the till with Support chat, or book a call with the Live Hospitality team.