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Members and loyalty

The new member alert

The full-screen celebration when someone joins on your website.

Everyone

When someone signs up through your website, every open till shows a full-screen New member! popup with their name, tier and member number, and plays a short fanfare.

  • The alert waits until staff are back on the floor (tables) screen, so it won't interrupt an order.
  • It closes by itself after 20 seconds, or tap the close button.

Turn it off or make it quiet

Owners and managers can change this in Settings › Membership:

  • New member alert: turn the popup on or off
  • Play the fanfare: A loud 8-second fanfare with the popup. Off shows the popup silently.

Still stuck?

Message us from the till with Support chat, or book a call with the Live Hospitality team.