Live Hospitality POSHelp Contact us

Getting started

Welcome to Live Hospitality POS

A quick tour of the till and where everything lives, so you know what each screen is for.

Everyone

Live Hospitality POS runs in the browser on your venue's tablets and computers. Staff sign in with a PIN, take orders on the floor plan, take payment, and close the till at the end of the night. Owners and managers also get an admin area for menus, stock, staff, members, reports and settings.

The main screens

Screen What it's for Who uses it
PIN screen Signing in and out of the till Everyone
Floor Your tables and bar layout. Tap a table to open its order Everyone
Order screen Adding drinks and food, notes, members and payment Everyone
Workforce Clocking in and out, the roster, leave requests and job lists Everyone
Till Opening float, petty cash, stock purchases, X-Read and closing the till Everyone who runs the till
Admin (the Settings cog) Dashboard, sales, menu, stock, staff, members, reports and settings Owners and managers

A normal day on the till

  1. A manager unlocks each tablet with the venue's app password (only needed when the lock time comes round).
  2. Staff sign in with their PIN and clock in.
  3. The first person on the till counts the opening float.
  4. Service: tables are opened, orders are parked and paid.
  5. At close, someone counts the drawer and closes the till. The Z-Read prints and is emailed to the venue.

Which parts you'll see

Some parts of the till are optional modules your venue can switch on or off, such as job lists, payroll, tips, members, drivers and inventory. If you can't see a screen mentioned in this help centre, it may be switched off for your venue. See Turn modules on or off.

Still stuck?

Message us from the till with Support chat, or book a call with the Live Hospitality team.