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Taking orders

Open a table and start an order

Tap a table, add items, and get to know the order screen.

Bar and floor staff

Start the order

  1. Sign in with your PIN (and make sure you're clocked in).
  2. On the floor, tap the table. A free table is sage green.
  3. The order screen opens with Tap a drink to start this order.
  4. Pick a category on the left, then tap a product to add it.
An order with a few items on it
An order with a few items on it

The order screen at a glance

  • Left: Floor (back to the floor plan) and your menu categories.
  • Middle: products in the chosen category, with a Search box at the top. Products marked Options will ask you to choose modifiers.
  • Right: Add Member, Add Driver, the table name and order number, two small icons for Recipes and Order notes, then the lines on the order.
  • Bottom right: Subtotal, tax (for example GST Tax (10%)) and any service charge, then Park Order and Pay Now.

Tables with an open order

Once a table has an order, its tile on the floor changes colour and shows the running total. Tap it any time to add more.

Still stuck?

Message us from the till with Support chat, or book a call with the Live Hospitality team.