Live Hospitality POSHelp Contact us

Taking orders

Change a quantity or override a price

Tap a line to add or take one away, or set a new price with a reason.

Bar and floor staff

Change the quantity

  1. Tap the item line on the order.
  2. Use – and + to change the quantity.
  3. Tap the × at the top to close.
The line window with – and + and Price override
The line window with – and + and Price override

Override the price

  1. Tap the item line, then Price override.
  2. Key in the new price on the keypad (C clears it).
  3. Type a Reason, for example “Staff drink” or “Wrong milk, remade”.
  4. Tap Save.
Setting a new price
Setting a new price

Still stuck?

Message us from the till with Support chat, or book a call with the Live Hospitality team.