Live Hospitality POSHelp Contact us

Troubleshooting and FAQ

Support chat isn't working

What "Support chat is not set up on this till" and "Support did not answer" mean.

Everyone

  • "Support chat is not set up on this till.": chat hasn't been switched on for your venue yet. Contact us and we'll turn it on.
  • "Support did not answer.": the message didn't get through. Check the tablet's internet, wait a minute and try again.

In the meantime, you can reach us at livehospitality.app.

Still stuck?

Message us from the till with Support chat, or book a call with the Live Hospitality team.